Home » Artificial Intelligence » Botsourcing – Robots Are Starting to Make Offshoring Less Attractive

Botsourcing – Robots Are Starting to Make Offshoring Less Attractive

My latest Harvard Business Review article is now live.

The hype around robots taking jobs is reaching a crescendo, in response to an insightful new book The Second Machine Age by Erik Brynjolfsson and Andrew McAfee, as well as an Oxford Martin School study: The Future of Employment: How susceptible are jobs to computerization? The former states that digital technology and robotics are advancing at such a pace that: “Professions of all kinds — from lawyers to truck drivers — will be forever upended. Companies will be forced to transform or die.”

For managers, the trend toward botsourcing will require a shift in thinking. Rather than moving operations to wherever work costs the least, think about which pieces can be automated, and how best to combine human and robotic expertise.

Read the full article at Harvard Business Review…


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